Andrew was patient, thorough, and genuinely considerate throughout. A few serious issues were found and resolved. I'd recommend Nansen without hesitation.WRISC
When someone's devices, accounts, and online presence are turned against them, the impact is profound, and addressing it demands expertise that is rare and specialised. The Digital Safeguard Centre is built specifically for this, bringing forensic expertise, purpose-built AI, and survivor-informed practice to people experiencing technology-facilitated abuse.
Most people start with the free guided assessment — it helps you understand what's happening and points you toward the right support. If you or your client need a forensic expert alongside you, you can book a Digital Safety Audit directly — agencies use the same booking link. If you're a frontline service or sector partner looking to integrate DSC's tools into your work at an organisational level, there's a third path for that conversation.
The digital safety platform purpose-built for technology-facilitated abuse. If you're affected directly, you can use it yourself — no referral needed, no waitlist. If you're a caseworker, refer clients straight to joliro.org or use it alongside them. Detection, evidence, secure communications, and risk assessment — in 21 languages.
Visit joliro.org → For complex or high-risk casesWhen a case needs a forensic expert alongside it. A 90–120 minute session with a trauma-informed practitioner — examining devices, accounts, and digital footprint, with a written report for police, legal aid, or the client's records.
Book an audit → Agencies · Researchers · Sector partnersIf you're a frontline service, peak body, researcher, or organisation exploring how DSC's tools and methodology can support your work — we'd like to hear from you.
Talk to the Centre →The Digital Safeguard Centre is the specialist technology and research backbone for the domestic and family violence sector. Joliro is our flagship platform. The Digital Safety Audit is our expert-led, trauma-informed assessment service. And our research, AI capability, and methodology extend to wherever technology enables harm that goes unaddressed.
Our flagship platform, developed with victim survivors and domestic violence caseworkers. A private place to document abuse, protect communications, and detect what shouldn't be there. Launching August 2026.
joliro.org → ii.An active research partnership with the University of Canberra, including a sponsored industry PhD student studying technology-facilitated abuse. We study how technology becomes a weapon and how to take it apart. Findings published openly for the sector.
Our publications → iii.We develop AI systems for problems the market doesn't solve: detecting stalkerware patterns, surfacing coercive control in communications, and helping under-resourced services do more with less.
Our AI work → iv.Some harm is buried by design: in supply chains, inside institutions, in places where speaking up carries too high a cost. We build AI systems and secure reporting tools that surface what has been hidden and give people the means to be heard.
Our work →Andrew was patient, thorough, and genuinely considerate throughout. A few serious issues were found and resolved. I'd recommend Nansen without hesitation.WRISC
I honestly thought I was doomed to live like this. I often lay awake thinking about what might happen. This really makes a huge difference to me and my family.Private client
The report was essential, not just for her safety, but to reinforce her sense of security and reduce the constant feeling of being monitored. Thank you for turning it around so quickly.GenWest
The solution Rose suggested for the client with no mobile coverage has worked amazingly. She was at serious risk and couldn't even call 000 from her home. That's now resolved.Berry Street
Thank you for showing genuine concern for her safety and for validating her throughout the process. She's now at ease using her devices; that shift in confidence is everything.CAV
Your support and recommendations have already made a huge difference; she is feeling so much more reassured. I really appreciated the way you took the time to explain things in a way she could process.Uniting Care
It was a long session, but it confirmed suspicions that the client and other services had raised. Your patience and attentive care throughout were very much appreciated.SAFV
I set up the phones: they're brilliant! My son said 'Mum, did you do something to the modem? I'm not laggy!' Simple, effective, and exactly what we needed.Private client
Feedback from our Specialist Family Violence Advocates has been overwhelmingly positive. The process is informative, the knowledge extensive, and the manner during the audit professional and empathetic.Good Shepherd
She now feels so much safer having her mobile phone with her. Rose was considerate and the appointment was really empowering for her.WRISC
Quotes are used with permission and identify the referring service, not the client.
Technology is the most common tool of coercive control, used to monitor accounts, intercept messages, and track location. Most platforms treat security as a setting buried in menus. Joliro treats it as a foundation: every tool, every default, every decision designed around the safety of the person at risk.
Methodology-backed and trauma-informed by design, Joliro standardises digital safety across accounts, devices, and communications, preventing account compromise, removing surveillance risk, and protecting communications from the techniques perpetrators rely on most. Built with survivors and caseworkers, grounded in our own research and in the experience of helping thousands of people take back control.


When joliroDetect surfaces something complex, an audit is the next step: a 90 to 120 minute conversation with someone trained in digital forensics, and trained to listen. We go through what you're worried about, explain what we find in plain language, and leave you with secured devices and accounts where it is safe to do so, and a written report for police, legal aid, or your own records.
Trusted by 67 domestic and family violence agencies in Australia, and by the thousands of victim survivors it has helped free from technology abuse.
FrancesAI and the Joliro AI suite are built from the ground up for technology-facilitated abuse — not adapted from general-purpose tools. They detect stalkerware patterns, surface coercive control in communications, and produce structured risk assessments grounded in years of frontline practice. Purpose-built, trauma-informed, and peer-reviewed. Available to organisations navigating problems that the commercial AI market has no incentive to solve.
Talk to the Centre →

Some harm is buried by design — in supply chains, inside institutions, in places where speaking up carries too high a cost. The forensic discipline built for technology-facilitated abuse extends to these domains. Our modern slavery and forced labour detection methodology surfaces what standard supply chain audits miss. Our anonymous reporting infrastructure gives workers and communities a safe way to be heard.
Talk to the Centre →Led by our industry PhD and research partnership with the University of Canberra, we actively study the methodologies and techniques perpetrators use to weaponise technology. We publish our findings openly, provide free security advisories to caseworkers as new threats emerge, and deliver training for frontline workers in technology abuse detection and management.
Nansen shares perpetrator methodologies and techniques directly with the domestic and family violence support community. We do not publish them openly: we believe doing so serves only to educate perpetrators and risks re-traumatising the people we exist to protect.
Andrew Collins spoke to Mamamia for its coercive control series on what technology-facilitated abuse actually looks like after separation. It is rarely the hacking people imagine: it runs on ordinary consumer technology — shared accounts, Find My, vehicle apps and wearables — set up while the relationship was good and never given up. The piece also covers how AI is lowering the capability floor, and why the law keeps arriving after the harm.
A scoping review of IS literature from 2010 to 2025 uncovered only a handful of relevant publications on technology-facilitated domestic and family abuse, a striking disciplinary neglect in a field uniquely positioned to help. ANROWS data makes the stakes plain: one in two Australian adults report victimisation, one in four admit perpetration. This panel paper, combining perspectives from academia, law, and protective security, argues for an IS research agenda that confronts technology's dual capacity to empower and to harm, putting the experiences of vulnerable people at its centre.
Panel discussion at the United Nations Commission on the Status of Women, New York, on the utilisation of AI tools to disrupt and detect violence against women.
Presented at the three-day international Tech Abuse Conference, opened by the Mayor of London. AI systems for detecting stalkerware, coercive patterns, and technology-facilitated harm at scale.
Active participation in the bodies shaping how technology is built and governed: Standards Australia and ISO blockchain standards working groups, the Australian Computer Society's Ethical Use of AI advisory panel, and international expert group memberships in technology standards and digital governance.
Panel discussion at the AIIA Manager Forum on technology's role in disrupting and preventing abuse of women. International Women's Day special event.
Expert panel discussion on the evolution of perpetrator techniques and the barriers to effectively addressing technology abuse.
Presentation on the tools and techniques used by perpetrators of technology-facilitated abuse.
Hands-on session on technology-facilitated abuse detection and prevention.
Panel and presentation on how frictionless platform design enables and facilitates technology-facilitated abuse.
Three-day international event for researchers, technologists and advocates. Opened by the Mayor of London.
United Nations Commission on the Status of Women, New York. Panel on the utilisation of AI tools to disrupt and detect violence against women.
Panel on practical approaches to technology abuse detection and management for frontline practitioners.
Panel discussion on technology's role in disrupting and preventing abuse of women. International Women's Day special event.
One of 78 organisations awarded an Industry PhD grant by the Australian Government to fund a researcher in technology-facilitated abuse.
Contributing to national policy on risk, technology, and institutional governance.
Panel member across both the blockchain technology and ethical use of AI advisory groups.
Subject matter expert in Standards Australia and ISO blockchain standards working groups.
Frontline domestic and family violence services, refuges, policing, legal aid, universities, and peak bodies — across Australia, the UK, and beyond. The specialists we equip, so they can protect the people they serve.






























NFP & Community Sector.
NFP & Community Sector.
iAwards Inspiration Award.
InnovationAUS Awards.
Embracing Innovation.
Here For Good Foundation.
Australian Government — Prime Minister's Prizes for Science.
The Blockies Awards.
Whether you're a survivor, a frontline service, a researcher, or a procurement leader who refuses to accept forced labour in your supply chain: there's a door here for you.
Free briefings for caseworkers, researchers, and frontline services. Sent when new perpetrator methodologies emerge — not on a schedule.
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